Clarion Suites Gateway

The view was amazing. The beds were as comfortable as they get. The shower temperature and pressure was excellent. The staff were friendly and accommodating. The location and on site parking was very convenient. The rooms were clean and well set out. The black out curtains and the safety lock on the door to the balcony were appreciated. Coffee at the cafe was perfect.

Located on the edge of the main city close to Docklands, the Yarra River, the historic Flinders Street Station, and within the free tram zone, so the location is very good. We received a complimentary upgrade from a studio to a one bedroom apartment that had a spacious kitchen, living area and bedroom. The kitchen was well equipped and contained not only the expected amenities but also a full sized fridge/freezer, oven and washing machine. The bathroom was on the small side and the shower quite compact, but hot water supply and pressure was good. The apartment was quiet but, although we were on the 13th floor, did not have a view beyond the surrounding buildings. The hotel staff were very friendly and informative in providing a map and orientation of the city as well as indicating where the nearest food stores were and how the tram system worked. They also helped with arranging our early morning transport back to the airport. The hotel is older style but clean and comfortable nonetheless, made more comfortable by the helpful and friendly staff. The room was serviced to a high standard and amenities replenished regularly. A 24 hour front desk and card key security on the lifts made the hotel feel safe.

I had an amazing view of the city from my hotel room could see Crown Casino and a few other buildings light up the night. Fantastic location and room as well. The staff where also very friendly to chat to and where very welcoming.

I booked on short notice, got a room with a good discount which they upgraded to an even better room free of charge. Checking in with Neil and Elvie was absolutely delightful and they were very welcoming and accommodating. They went above and beyond to help me. My overall experience at the hotel was amazing too, the bar was really nice. The room was absolutely fantastic, clean, with so many facilities. Even a washing machine and dryer. It was pure luxury at a bargain price. My only regret was I only had time to stay in Melbourne for one night. But next time I do come back this hotel will be my 1st consideration, as it has better facilities and more comfortable rooms then other places I stayed, but also the staff are really next level in terms of their dedication too. Really grateful for how nice my stay was. The hotel is also in a very convenient location with lots of public transport options and tourist attractions close by.

A perfect location to head across the river to the attractions and cafe/restaurants at Southbank. Great views from our balcony. Tram stops were all within a block’s walk in any direction. Great selection of breakfast items - hot or cold food and drinks. Very friendly reception staff.