Clarion Suites Gateway

We stayed here for three nights. The location is great and close to tram stops, Shops and restaurants. On check-in, the Concierge was very friendly and helpful as were all staff each time we were in the foyer. We stayed in the King Deluxe 1 bedroom suite with river view on the 12th floor and the view did not disappoint. The room had a great layout and a washing machine/Dryer (one reason for choosing this accommodation). Nice big TV. The King bed and pillows were very comfortable. I was worried at first thinking being so close to the train line that we wouldn't be able to sleep but the windows were double glazed so as well as being warmer, it seemed to also block out a lot of the noise. The blinds were blackout blinds and were great. Now the bathroom.... the water pressure was absolutely fantastic. Can honestly say this had been the best shower pressure in any accommodation that I have stayed in, that is saying a lot as I'm in Melbourne at least once a year for shopping, concerts. The building overall was nice and quiet.

The staff are very friendly and excellent customer service, especially by Elvie. I stayed for 7 nights and I could not sleep the first night as my room was facing the train station. I requested to change it and Elvie promptly assisted me with this query. I have stayed here before for work purposes and the units are always great and comfy.

Always a great place to stay.

Great location and (pay) parking in the building. Easy to navigate to and access by car. The staff were welcoming, professional and helpful. The reception team, cleaners and night security were all so warm. We were upgraded to a suite with a view over the Yarra and a King bed. The view of the city at night was magical. We didn’t want to leave! The bed had a selection of quality pillows. The bedroom had secondary glazing on the windows and the living area a sliding door. The kitchen had everything you could need and included a front load washing machine and full size fridge. This hotel doesn’t have that hard, modern presentation; it is a place that is aging well and the rooms have some charm without being ‘old’. Everything was impeccably clean and had a lovely fragrance. It felt like a real haven in the bustle of the city. We stayed for two nights and agreed it was the best sleep either of us had had in months! Clarion Suites was incredibly good value in every way and we are already planning our next city break! Thank you ☺️

The room position was exceptional. The views and the sunshine pouring in through the ceiling to floor glass windows was superb.